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GEME Dots Loyalty Program Terms and Conditions

GEME Dots Loyalty Program Terms and Conditions

Welcome to the GEME Dots Loyalty Program ("Program").

Earn and accumulate GEME Dots through environmentally conscious purchases.

  • Join our GEME Dots loyalty program to start earning rewards.
  • Earn points automatically with every eligible purchase.
  • Enjoy exclusive member benefits and special offers.
  • Redeem your points for discounts on future purchases.
Geme Dots Loyalty Program

Program Eligibility and Enrollment Requirements

What is the enrollment process for the GEME Dots Loyalty Program?

Program enrollment is available at https://www.geme.bio/signup. Existing customers may utilize their current account credentials for enrollment.

Are there any fees associated with Program participation?

Program membership is provided at no cost to eligible participants.

Is Program membership required to access promotional offers?

General promotional offers are available to all customers. However, GEME Dots accrual and exclusive Program promotions require active membership status.

How does the GEME Referral Program work?

The GEME Referral Program offers an opportunity for our members to earn rewards by inviting their friends or families to join the GEME Dots Program or purchase at the GEME official store. Both the referrer and the referred-in friend get rewards for successful referrals.

Follow the steps to complete referrals:

  • The referrer should log in to the GEME account and get an exclusive referral link.
  • The Referer shares the referral link with your friends or family. ("Referee").
  • Referrers and referees both get rewards for successful sign-ups:
    • Referrer get 500 Dots
    • Referee get $50/€50 discount
  • Referrer can get 40,000 GEME Dots for every successful purchase referral within 14 business days of shipment confirmation.

*During this period, points remain in "pending" status. Final point credit is contingent upon order completion without cancellation or modification (warranty claims excluded).

What are the methods for earning GEME Dots?

Earn GEME Dots through these qualifying activities:

  • Earn GEME Dots based on your eligible purchase amount
  • Earn bonus GEME Dots when your referred members activate their accounts
  • Receive additional bonus GEME Dots when your referrals make purchases
  • Earn GEME Dots by posting in community forum
  • Get bonus GEME Dots for replying to forum posts

Watch for special promotions to earn even more GEME Dots! Follow our social medias to get latest updates.

What is the GEME Dots crediting timeline?

GEME Dots may be earned through purchases at https://www.geme.bio
Points earned through qualifying purchases will be credited within 14 business days of shipment confirmation. During this period, points remain in "pending" status. Final point credit is contingent upon order completion without cancellation or modification (warranty claims excluded).

What are the redemption limitations per order?

Point redemption value cannot exceed the total order value. A maximum of 200,000 GEME Dots may be redeemed per transaction.

What is the GEME Dots redemption process?

Accumulated GEME Dots may be converted to purchase credits during checkout. Members may choose to apply available GEME Dots or continue accumulating GEME Dots for future use.

Do GEME Dots expire?

Yes. Points expire under the following conditions:

  • After three years of inactivity in point usage
  • After 12 consecutive months without a qualifying purchase on the associated account

Official Terms and Conditions of the GEME Dots Loyalty Program

Program Administration

The GEME Dots Loyalty Program is administered by: ROKH SRL

Registered Office:
Boulevard Louis Schmidt 29
1040 Etterbeek
Brussels
Belgium

(Hereinafter "ROKH" or "Program Administrator")

Eligibility Requirements

Program participation is restricted to individuals who have reached the age of majority (18 years) in their jurisdiction of residence.

Membership Criteria

  • Program participation is provided without charge. Enrollment is exclusively available through https://www.geme.bio via online registration or at point of purchase.
  • Upon verification of eligibility (per Section 2) and completed registration, Program benefits commence immediately.

Program Structure and Benefits

Program members are entitled to specified benefits, subject to modification, enhancement, or limitation at the Program Administrator's discretion with appropriate notice.

  • Point Accrual

    Members earn points through qualifying purchases, referrals and other activities as specified in the Program terms.

  • Point Status

    Points earned will be subject to a pending period before being credited to member accounts.

  • Point Validity

    Points are valid for a limited time period subject to account activity requirements.

  • Point Balance Updates

    Members will be notified of their point balances through electronic or postal communications.

  • Program terms in effect at transaction time govern all Program activities.
  • Members will receive advance notification of any modifications to Program terms or benefits.
  • Redemption Terms

    Rewards are subject to specific redemption terms and conditions as defined by the Program.

  • Contract cancellation or product exchange does not qualify for Program benefits.

Program Termination

Members may terminate Program participation at any time through written notice (including email). The Program Administrator reserves the right to terminate the Program with 4 weeks' notice, without cause. Both parties retain the right to immediate termination for cause, as defined by applicable law.

Modification of Terms

ROKH reserves the right to modify or terminate these terms with 30 days' advance notice via email. Members who do not object within the notice period are deemed to accept modifications. Members may object in writing or terminate participation. Upon objection, previous terms remain in effect until ROKH exercises its right to terminate participation.