Question 1

What is GEME?

Accepted Answer

GEME is your little helper for an easy home!
No more smelly, leaking garbage, puffing fruit flies, yard full of mice, maggots in the yard waste bin or throwing away food scraps to rot in the landfill.
With GEME, you will be able to turn your waste into nutrient-rich organic compost.
Revolutionize the way you dispose of your waste while returning nutrient-rich soil to the earth.

Question 2

What’s bio-waste?

Accepted Answer

Bio-waste is defined as biodegradable garden and park waste, food and kitchen waste from households, restaurants, caterers and retail premises, and comparable waste from food processing plants. Because GEME-Kobold is a microorganism from nature, it is capable of breaking down most biological waste. For GEME, you can simply understand that GEME can rapidly handle everything you can eat and your little pet's poop.

Question 3

Why is short-time composting possible?

Accepted Answer

Unlike previous facilities that call themselves fast composters, GEME replicates the entire process of natural composting, accelerating the decomposition of bio-waste by providing a more suitable environment for the microbiota to multiply and decompose.
GEME-Kobold is the world's only proven high-temperature resistant microbial complex from nature, and it is this microbial complex that plays a key role in composting.
Therefore, GEME not only achieves short composting times, but because of GEME-Kobold, the compost has high activity and high nutritional value.

Question 4

Can food waste be composted?

Accepted Answer

Yes, it is possible. Unlike traditional garden composting, GEME was designed for food waste! Food waste is rich in protein and is one of the best sources of input for composting. So let your little GEME help you eat the greasy leftovers and produce organic fertilizer! Tip: Remember to drain the vegetable broth, too wet environment is not conducive to composting, although the GEME can automatically sense dehumidification, but the effort to save a little energy consumption, is not a good thing!

Question 5

Is it possible to avoid the use of microbiome?

Accepted Answer

The essence of composting is a dynamic process achieved by the interaction of multiple microbial communities with very rapid community structure succession. The initial heating and high temperature stage can play a role in killing harmful substances such as pathogenic pathogens, insect eggs, weed seeds, etc., but the main role of microorganisms in this process also includes metabolism and reproduction, while producing a small amount of metabolites, which are neither stable nor easy to be absorbed by plants; after the cooling and decomposition period in the late stage of composting, microorganisms will carry out the humification of organic matter, and in this process produce a large number of metabolites that are beneficial to plant growth and absorption. Therefore, traditional composting generally takes 4-6 months.
No microorganism in nature can establish an effective and stable microbial population within 24 hours, and the minimum incubation time is generally 48-72 hours, which refers to the process of adapting microorganisms to the new environment at the beginning of composting, that is, the process of domestication. After the end of the domestication process, it enters the middle temperature growth stage and the high temperature stage, which represents the settlement of microorganisms in the reactor and the initiation of the degradation process. Therefore, if the microbiota is not added, then after drying and dehydrating through the equipment in 24 hours or even less, only the charred and dehydrated garbage is obtained, not organic fertilizer. This is also the biggest difference between GEME and other short-term waste drying processors.
So the microbiome must be added.

Question 6

Can GEME-Kobold regenerate?

Accepted Answer

GEME-Kobold is a highly regenerative microbiota. But don't forget
          that after rapid composting, the organic fertilizer produced is only
          5% of the volume of biological waste that was originally put in, and
          if a large amount of biological waste is continuously poured after
          this, the effect and speed of decomposition must be affected. So we
          recommend that you add GEME-Kobold in a very small amount every two
          weeks, and only 20g can keep your GEME-Kobold permanently active.

Question 7

How long will it take for GEME to turn my food waste into compost?

Accepted Answer

It has been experimentally determined that more than 380 kinds of
          biological waste can be rapidly decomposed in GEME within 6-8 hours.
          If you break up your waste as much as possible, the increased
          surface area will result in faster decomposition.

Question 8

What is the maximum volume reduction of GEME?

Accepted Answer

The maximum volume reduction is about 95%. This means that when you put in 100g of waste, only 5g of organic compost is left in the end, and the remaining 95% of the bio-waste is turned into clean air.

Question 9

How much waste can GEME process at a time?

Accepted Answer

GEME allows you to put no more than 1Kg of bio-waste at a time and no more than 5kg per day, which is enough for daily household use. The super high reduction and up to 19L inner tub volume make you don't need to remove the re-products for half a year, or even a year. It's really an extra friendly little guy for busy families :)

Question 10

How noisy is GEME?

Accepted Answer

You can almost completely ignore the sound of the GEME at work because it is almost inaudible. We've taken full account of people's aversion to noise, so the only two parts of GEME that make noise - the motor + fan - add up to less than 45db.

Question 11

Does GEME have any odor when it is in operation?

Accepted Answer

In order to make it as convenient and low cost as possible for you to use GEME, we have loaded it with an advanced ion oxidation catalytic deodorization Sterilization and deodorization device.
1. Sterilization and deodorization: UV-C lamp, metal fiber, titanium oxide
2. Decomposition and adsorption: alumina, silver nanoparticles, copper oxide
3. Eliminate residual odor: zeolite, manganese dioxide
Expensive filters do not need to be replaced.
The only consumables that need to be replaced are UV-C lamps (effective use time of 12,000 hours) that are inexpensive and have a low replacement frequency, which is very convenient to replace.
More importantly, this design approach will make it cheaper and easier for you to use GEME, although it increases our production costs. This is the result our team would prefer to see.

Question 12

How much electricity/power does GEME consume?

Accepted Answer

The power consumption of GEME is similar to that of a MacBook Pro.
GEME works by improving the composting environment, allowing for accelerated reproduction and decomposition of biological waste in a process that replicates natural composting.
The chip automatically adjusts power usage during different phases, reaching maximum power only during short high temperature phases.
Our calculations show an average daily power consumption of 1KW.h and an average power usage of 41.67W.
To put this into perspective, your washing machine uses about 300-1100W while your microwave oven uses about 1000W.

Question 13

What is the voltage required to power the GEME?

Accepted Answer

According to the different voltage requirements of each country, GEME provides two different voltage models of 110V/220V.

Question 14

Do I need to professionally install or pre-set the GEME program?

Accepted Answer

Plug it in and everything else runs automatically, it's very
          intuitive and user friendly

Question 15

How to use it? Is it easy?

Accepted Answer

Yes! Using GEME is as easy as using a regular trash can!
You don't even have to push the button.
All you have to do is just throw in your bio-waste anytime.
Don't worry, your GEME will come with a full manual too!

Question 16

Can I add waste while GEME is running?

Accepted Answer

GEME welcomes you to add your waste whenever you want!
Even if your little one wants to throw in his freshly eaten banana peel by himself, it doesn't matter, GEME protects you and your family to the maximum extent, the smart protection feature that stops when the lid is opened allows you and your family to use it with peace of mind.

Question 17

Do I have to clean the inner tub GEME? How?

Accepted Answer

You don't need to clean the GEME after every use.
You can just use the scraper in the kit to clean the attachment on the barrel wall.
If you put in garbage with too long fibers and tangled the mixing shaft, you should take them off and avoid this from happening again.
Cutting them short and putting them in again will make your GEME happier!

Question 18

How often do I need to change the filter?

Accepted Answer

No need!!! We have thought of everything for you :)

Question 19

How often do I need to clean GEME?

Accepted Answer

We have found that on average, even if you have not been removing generators, a family of two might clean it once every 1 year! A family of three might clean it every 6 months- it really depends on your preferences and how much food waste you create! GEME makes your life so much easier and more convenient than that garbage dewaters that leave garbage for 3-5 days until they stink; and need to clean the inner tub after each disposal, otherwise, the stench is unbearable.

Question 20

How often should I need to add GEME-Kobold?

Accepted Answer

How often you need to add GEME-Kobold depends not only on the amount of trash you put in, but also on how often you take out the dirt.
The working principle of GEME is to allow GEME-Kobold to accelerate the reproduction and decompose bio-waste by improving the suitability of the composting environment on the basis of completely replicating the process of natural composting. GEME's by-product is pure natural compost. Not burnt waste. So the first GEME-Kobold you receive with your device is our carefully proportioned 1.5kg to 2kg package containing moisture-adjusting materials. In principle the more garbage you put in and the more often you take out the dirt, the more often you will need to add new partners to your GEME-Kobold.
After your GEME-Kobold has been activated for the first time, if you put in an average of 500g of garbage per day and you do not remove your dirt, you will need to remove the dirt about once every two months after the GEME has been running, but not all the dirt, just to the stirring shaft position, the remaining dirt is still enriched with the tamed GEME-Kobold and will act as a water conditioner, at which point you start adding just 20g of GEME-Kobold every two weeks would be a perfect choice. If you are a family of two and put in an average of 100g of waste per day, then you only need to remove the dirt once a year and only start adding it from then on. Of course, if your GEME decomposition capacity decreases, you should start adding.

Question 21

What should I do if I don't use GEME in the short term?

Accepted Answer

When not using for a short time (travel,business trip), please do not unplug the power supply (the product will automatically enter the energy-saving mode after 1 hour).

Question 22

What should I do if I don't use GEME in the long term?

Accepted Answer

1. When not in use for a long time, please store the product in a place with low humidity and ventilation.
2. Please unplug the power and clean the internal filter and inner cover. Please refer to the cleaning method.
3. The bio-waste is completely decomposed. (There is no water content or the product indicates that the water content is in the energy saving mode) Seal the Microbiotas (by-products) with a sealed bag.
4. Internal Microbiotas (by-products) are reused for subsequent products, so keep them in a safe place.

Question 23

What kind of food can I put in GEME?

Accepted Answer

GEME-Kobold is an all-natural complex of microorganisms from nature that can break down almost any bio-waste that can be broken down in nature. According to the EU definition of bio-waste, food waste, garden waste, by-products from food processing plants are all bio-waste! However, the GEME is designed for indoor household use, so if you want to achieve fast composting results, then the waste you put in should be perishable food waste or other biowaste that has been broken. You can also follow our blog or subscribe to our e-newsletter to download a compostable bio-waste catalog.

Question 24

Can I put bones in GEME?

Accepted Answer

Yes, of course you can, but we recommend small bones, such as
          chicken or fish. If it's a large cartridge bone or something like
          that, you can put it in if you can crush it, otherwise please don't
          be too critical of how fast it gets broken down :)

Question 25

Can foods with high sugar content go into GEME?

Accepted Answer

Yes. We won't be demanding what foods you should or shouldn't put in, or in what ratio, that would defeat the purpose of GEME to make life simpler. The first bag of GEME-Kobold we provide to you has moisture-adjusting ingredients in it, and it does a great job of neutralizing the carbon-to-nitrogen ratio of the compost, so as long as it's not a lot of stuff with too much broth, not overly viscous and thick go ahead and put it in.

Question 26

Can watermelon rind go into GEME?

Accepted Answer

Yes, in small pieces, so they can break down faster! And then, because the watermelon rind contains too much water, so do not put too much at a time, otherwise, it is easy to form an anaerobic fermentation environment that will make GEME produces a bad smell.

Question 27

Can I put avocado cores in GEME?

Accepted Answer

Better not, the avocado core is too big! And you can't crack it, can you? (Did you know you can plant a tree from an avocado core with water and some toothpicks? Try it!

Question 28

Can I put cheese in GEME?

Accepted Answer

Yes

Question 29

Can I put meat in GEME?

Accepted Answer

Yes

Question 30

Can I put my pet's feces in the GEME?

Accepted Answer

Of course you can, GEME keeps you away from days when your feet are full of dog poop. But you can't use GEME for non-biological cat litter, GEME can't take it.

Question 31

How to preserve organic compost?

Accepted Answer

GEME-Kobold-rich organic fertilizer is fermented and dried at high speed, the water utilization rate is below 15%, it is coarse powder, no pathogens, so it can be stored for a long time, will not be sticky, and will not emit a foul odor. In a long-term stable state. Therefore, you can put it in a bag and use it slowly.
If you don't need to plant and use, you can also wash them away with running water in small quantities and times, which will effectively purify the water body. You can also throw it away as wet garbage, although that's a shame. But in any case, as an organic fertilizer that was originally garbage, its volume has been reduced by 95%, and there is no damage to the environment at all, so we still have to sincerely appreciate your contribution to environmental protection.

Question 32

How do I use my organic compost?

Accepted Answer

There are three ways for you to choose.
1. Mix the by-products with the soil in a homogeneous ratio of 1:8 and use it.
Cover the mixture with a 2 to 3 cm thickness of soil and water it a little. The effect of the fertilizer will be obvious in about 2 weeks in summer and about 1 month in winter.
2. If you want to use it directly, no problem, just leave the plant roots 15cm and use it.
3. Take out the organic fertilizer and leave it for 2 weeks, then spread it directly in your garden or on the grass.
Whether you want to grow melons and fruits or flowers and trees, our agronomists will then continue to let you witness the magic of the GEME-Kobold for yourself through videos, as well as introduce his use, so please follow us on social media or subscribe to our e-newsletter!

Question 33

Is the organic compost obtained after the biological waste is disposed of hygienically?

Accepted Answer

Biological waste, especially food waste, is rich in protein components, is a good organic fertilizer raw materials, but they are also perishable, easy to produce and mix a lot of pathogenic pathogenic bacteria and insect eggs, weed seeds and other harmful substances, so most of the biological waste you see will be foul smell and sewage flow. In the circulation system under the operating condition of GEME, bio-waste is fermented and dried under the action of GEME-Kobold under the condition of rapid heating to 75 ℃. As the bio-waste is exposed to aerobic high temperature, various pathogens that may exist in this environment are killed, and the harmfulness of its fermentation products has been removed. However, under high temperatures, most microorganisms are killed like any other bacteria.This is where GEME-Kobold, the world's only discovered and proven high-temperature resistant complex microbiome to date, stands out. GEME-Kobold is activated and turned on for degradation at 75-80°C. While other pathogenic bacteria or microorganisms are killed by high temperatures, it becomes more active. It ensures not only the activation of organic fertilizer production but also its hygienic condition. This advantage is something our competitors will never be able to match. The by-product of the short-time drying and dewatering waste treatment plant is burnt waste. Other similar biological waste treatment plants have never dared to produce data on the nutritional and hygienic properties of the by-product. GEME does, and the by-products from the decomposition of bio-waste by GEME-Kobold have been proven by numerous facts and scientific data to be high quality organic fertilizers, humic acid soil conditioners and wastewater purifiers. So, feel free to use it to harvest your organic vegetables, fruits and flowers.

Question 34

Is the organic fertilizer produced after the biological waste is disposed of safe?

Accepted Answer

GEME-Kobold has been proven to be safe for use in agricultural products. The organic fertilizer produced by the recycling of biological waste using GEME-Kobold increases and activates the microorganisms in the soil under the action of a variety of microorganisms. In this way, the soil becomes agglomerate structure, and the water permeability and ventilation of the soil become better, which promotes the growth of crops. In addition, while absorbing nutrients, the root hairs will excrete root acid. Because root acid is eaten by GEME-Kobold, it prevents root rot and crop aging.And then, GEME-Kobold uses the carbon dioxide and organic acids produced by fermentation to dissolve the mineral components in the soil, which plays a role in conferring mineral components on crops. Crops grown in such a soil environment, in order to restore their original functions, kill diseases and pests in order to protect themselves, emit aromatic substances that cannot be approached, and realize production that does not rely on pesticides. So you no longer need to use herbicides and chemical fertilizers for your crops, and organic crops are produced in the most natural way and at the lowest cost.

Question 35

What is GEME's warranty?

Accepted Answer

GEME comes with a 1 year warranty. The warranty applies if your GEME has a manufacturer's defect in the materials or workmanship of the product within the specified warranty period. The warranty is not transferable and requires proof of purchase to claim.

Question 36

Where can GEME ship to?

Accepted Answer

GEME offers worldwide shipping, but due to shipping costs, we primarily ship to North America and Europe. Customers outside of these regions may incur higher shipping fees.
Currently, GEME is on sale in North America and will be available in Europe starting May 20th.

Question 37

If I change my mind, can I return my GEME?

Accepted Answer

Within 30 days of receiving your GEME,
          if you have not opened and used the GEME-Kobold,
          then you have the option to return it with full refund.
          if you opened and used for a while, no worries!
          You can still receive refund, no shipping fee charged, only a warehouse thorough cleaning fee will be deducted.
          How about after 30 days? Don't worry, if you have any problems with your GEME, we have a great warranty to help you out!
          Free exchange or repair service will be offered in your warranty period.

Question 38

Why didn't GEME stirring?

Accepted Answer

If your GEME is not stirring, the following reasons may exist.
1. There are too many by-products that exceed the maximum limit line. In this case you just need to remove the by-products to the stirring shaft position.
2. The by-product is too wet and will idle the GEME when it is in the form of thin sludge. In this case, you should stop putting garbage for 2-5 days and wait until the by-product is dry, then you can use it normally.
3. Motor failure. In this case, you should contact the service center.

Question 39

Can not ferment and decompose bio-waste

Accepted Answer

If your GEME can't break down the garbage anymore, there may be a reason why.
1. The mixing motor is abnormal resulting in insufficient mixing. In this case you should contact the service center.
2. The amount of garbage put in is too large (the average daily processing capacity is 5kg/day). In this case, please stop putting garbage for 2-5 days and wait for the garbage in the decomposition tank to be fully decomposed before normal use.
3. Put in a large amount of fruit peels, vegetables, etc. with long fibers. At this time you only need to cut these long fiber garbage, the increased surface area will make the microbiota decompose them faster, and they will be decomposed soon.

Question 40

Why are there small drops of water running down the inside cover of my GEME when I open it?

Accepted Answer

If condensation is present on the inner cover of the GEME, it may be caused by the following.
1. Putting in too much garbage (the average daily disposal amount is 5kg/day), please stop putting in garbage for 2-5 days, and after the garbage in the inner bucket is decomposed, it can be used normally.
2. Your GEME is getting cold, the place where you put it is too cold, please move it to indoor use.
3. Your GEME does not need a foam "floor mat", please take off the foam mat, light the dehumidification button, 24 hours after the by-products dry, then you can use it normally.
4. It's time to clean the exhaust filter of the inner barrel. Remove it, rinse it under running water with an old toothbrush and install it.

Question 41

Why do my by-products look like thin mud?

Accepted Answer

If your by-product is in the form of thin sludge, it may be caused by the following reasons.
1. too much garbage is put in (the average daily treatment capacity is 5kg/day), please stop putting in garbage for 2-5 days, after the garbage in the inner drum is decomposed then it can be used normally.
2. The water content of the garbage is too high. Please stop putting in the garbage for 2-5 days and turn on the dehumidification function, after the by-products in the inner bucket are dry, you can use it normally.
3. This may happen if the power is turned off before the garbage is completely decomposed. Please turn on the power and the GEME can be used normally after 1-3 days of normal operation.

Question 42

Why are there bugs in my GEME?

Accepted Answer

If the by-product in your GEME is wormy, it may be caused by the following.
Failure to remove insufficiently dried by-products from the GEME while turning off the power will result in this condition. At this point you should replace the microorganism.

Question 43

Why do my by-products look so dry?

Accepted Answer

Is the by-product in GEME too dry? Your GEME-Kobold is hungry! You are feeding it too little food. Pour in 200-500 ml of water or put in leftovers with the right amount of stock.

Question 44

What if there is noise?

Accepted Answer

Noise may occur due to the following reasons.
1. If the mixing motor makes periodic noise only when it is running, or if there is a continuous noise from the fan, please contact the after-sales service center.
2. If there is a hard foreign body inside the drum, please remove it.
3. If there is intermittent noise, please check if the by-product is too dry, then just add 200-500ml of water to the barrel or put in the leftovers with the right amount of soup.

Question 45

Why is there an odor?

Accepted Answer

The appearance of odor may be due to the following reasons.
1. If a strong odor appears in the by-products, it may be due to anaerobic fermentation in the barrel caused by cutting off the power when the product is not completely decomposed and dried, and then a serious odor appears. Please check the power supply and turn on the deodorizing function. If the odor persists, please replace the microorganism with a new one.
2. If the smell of by-products in the barrel is good, but there is odor overflowing GEME, you can turn on the deodorizing function and use it normally after 24 hours.

Question 46

How will GEME be different from existing competitor on the market?

Accepted Answer

GEME and GEME-Kobold are a combination of smart devices and natural microflora, a combination of technology and nature.
There is no other home fast composting device on the market that is smarter than GEME. Add garbage at any time, dispose of it at any time, instead of waiting for the garbage to put stink and then dispose of it at once;
Convenient and easy to use, even without pressing a button, you have to do only one thing - throw in your garbage;
Intelligent thermal protection and open lid stop function allows children and the elderly to use with confidence;
No need to clean after use, this is the essence of convenient life;
No need to replace the filter, automatic intelligent start-stop energy-saving settings, so that You use it at low cost...
If we talk about GEME-Kobold, it is the only one - the only one in the world with a proven high temperature resistant complex of natural microflora.
GEME produces pure natural organic fertilizer compared to those dewatering devices that produce burnt waste through grinding and high temperature drying.
Compared to other processors that use microbial agents, GEME produces highly active and hygienic organic fertilizers, soil conditioners, and wastewater purifiers, and the by-products they produce are not definable, because if sterilization at high temperatures maintains the hygienic nature of the by-products, and high temperatures kill other microorganisms, they are no different from dewatering equipment and produce still is burnt garbage. If the microorganisms are kept active at low temperatures to break down the waste, then the resulting product cannot be guaranteed to be hygienic and safe.
This is what makes GEME different.

Question 47

Lomi?? No, It's GEME!!!

Accepted Answer

GEME and GEME-Kobold are a combination of smart devices and natural microflora, a combination of technology and nature.
There is no other home fast composting device on the market that is smarter than GEME.
• Add garbage at any time, dispose of it at any time, instead of waiting for the garbage to put stink and then dispose of it at once → Lomi ❌
• convenient and easy to use, even without pressing a button → Lomi❌
• you have to do only one thing -- throw in your garbage → Lomi❌
• intelligent thermal protection and open lid stop function allows children and the elderly to use with confidence → Lomi❌
• no need to clean after use, this is the essence of convenient life → Lomi❌
• no need to replace the filter, automatic intelligent start-stop energy-saving settings, so that You use it at low cost → Lomi❌
• Very quiet, motor + fan = 45db → Lomi❌
…
If we talk about GEME-Kobold, it is the only one -- the only one in the world with a proven high temperature resistant complex of natural microflora.
GEME produces pure natural organic fertilizer compared to those dewatering devices that produce burnt waste through grinding and high temperature drying.
Compared to other processors that use microbial agents, GEME produces highly active and hygienic organic fertilizers, soil conditioners, and wastewater purifiers, and the by-products they produce are not definable, because if sterilization at high temperatures maintains the hygienic nature of the by-products, and high temperatures kill other microorganisms, they are no different from dewatering equipment and produce still is burnt garbage. If the microorganisms are kept active at low temperatures to break down the waste, then the resulting product cannot be guaranteed to be hygienic and safe.
GEME replicates the entire process of natural composting, accelerating the decomposition of bio-waste by providing a more suitable environment for the microbiota to multiply and decompose.
GEME only produces highly active and nutritious organic fertilizers, we do not produce shredded and dewatered charred waste.
This is what makes GEME different.

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